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How to close my account?

  • 更新於：
To request the "Authorization of Personal Info Change" for your BitoPro account, please submit the following documents:
 

1. Printed and signed Declaration Form
2. Front and back photos of your ARC/ID card
3. A photo of yourself holding your ARC/ID card (Image 1)
4. A photo of yourself holding this Form (Image 2)

        1.jpg        2.jpg

 

*Ensure all photos match the reference images and are clearly visible. Blurry or obscured images will require resubmission.
 

Take photos of the above documents and submit them via our online customer support form.
In the “Description” section, please enter: [BitoPro Member Personal Information Change / Account Closure Declaration Form].