If you need to apply for a name change, please read the following important information carefully. If you agree to the terms, please complete the form to submit your application:
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Changing your name requires redoing the Level 2 identity verification and re-binding your bank account.
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Both identity and bank verifications require at least 3 working days for processing.
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During the verification period, your account will be unable to conduct any transactions or process TWD deposits and withdrawals.
We will contact you as soon as we receive your request. Please make sure to check your email for our message.