Dear Member,
In observance of the New Year's Day bank schedule, please be noted that the deadline for NTD withdrawals before the holiday is 13:00 (GMT+8), December 31, 2025. NTD withdrawal requests made on January 1st will be processed by 18:00 (GMT+8) on January 2nd.
During the holiday period, our customer service only provides text-based support. Should you have any inquiries during the above-mentioned times, please contact our customer service email at support@bitopro.com
Thank you for your continued support!
BitoPro Team