Update: Maintenance was successfully completed at 11:00. All cold wallet services have now resumed.

Dear Members,

Please be advised that the BitoPro Cold Wallet will undergo scheduled maintenance on Thursday, November 27, 2025, from 09:00 to 13:00 (UTC+8). We apologize for any inconvenience this may cause. This announcement will be updated once the maintenance is complete.

Maintenance Details
Time: Thursday, November 27, 2025, 09:00 - 13:00 (UTC+8)
Affected Service: BitoPro Cold Wallet

Impact on Services:

● Sending Assets: Sending/withdrawing assets will be unavailable.
● Balance Display: Wallet balances will not be visible on the interface.
● Depositing Assets: While on-chain transactions may still be processed, balances will not update immediately on the interface. We strongly advise against depositing assets during this time, as you will be unable to verify the arrival status immediately.
● Card Activation: Cold Wallet card activation will function normally during maintenance.