Dear Members,
BitoPro platform and customer service will operate normally on October 21, 2025.
Due to severe weather conditions affecting certain areas, the New Taiwan Dollar (NTD) withdrawal service will be adjusted:
For Areas with Bank Closures (Work Suspended):
NTD withdrawal requests submitted on October 21, 2025 will be delayed by one business day.
For Areas with Normal Bank Operation:
The withdrawal service remains unaffected. Funds from requests made before 13:00 will be credited to your bank account by 15:30 as scheduled.
Please contact BitoPro Customer Service if you encounter any issues. Thank you.
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