2025/9/2 17:00 Update: Our wallet provider is still fixing the issue. If your ADA deposit has not been processed, please fill out a customer service form.
 
Dear Member,

Since 2025/9/1 18:00, ADA deposits may be delayed by 2–3 hours due to system issues. Our team and the wallet provider are fixing the problem.If affected, please submit a support form under [ADA Deposit Issue].
We sincerely apologize for the inconvenience caused. Updates on the repair progress will be provided in this announcement.