Update: BitoPro Web and App services have been fully restored as of 2025/08/15 14:35.
Dear Users,
Some services on the BitoPro Web and App are undergoing temporary maintenance and are expected to be restored by 2025/08/15 18:00. Any changes to the schedule will be updated in this announcement.
[Impact Period] 2025/08/15 13:40 – 18:00 *fully restored as of 2025/08/15 14:35
[Affected Services]
- BitoPro Web
- BitoPro App: Grid Bot, Referral Rewards, Spot Trading Charts (TradingView version; native version unaffected), Bank Account Page, Quick Trade, Auto Invest
- FamilyMart Points-to-Crypto
- KGI Points-to-Crypto
[Unaffected Services]
The following BitoPro App functions remain fully operational: Registration, Spot Trading (native chart), TWD deposits/withdrawals, cryptocurrency deposits/withdrawals, and cold wallet deposits/withdrawals.