Dear Members,
To provide more stable services, BitoPro will be conducting full system maintenance on Thursday, May 29, 2025, from 04:30 AM to 08:00 AM. The estimated downtime is 3.5 hours. Our team has scheduled this maintenance during off-peak hours to minimize impact on you.
Downtime: Thursday, May 29, 2025, 04:30 AM - 08:00 AM (UTC+8)
Impacted Services: All BitoPro website, APP, and API services will be temporarily suspended. Details are as follows:
- 04:30 AM: Suspension of TWD and cryptocurrency deposits (deposits will be automatically credited after maintenance is complete).
- 04:30 AM: Suspension of TWD and cryptocurrency withdrawals.
- 05:00 AM: All trading functions will be suspended, including the inability to cancel open orders (order book, one-click buy/sell, grid trading). We recommend you cancel any pending orders before the maintenance to avoid market fluctuations.
- 05:00 AM: Suspension of point-to-crypto exchange (FamilyMart redemption page, KGI Card redemption page).
- 05:00 AM: Suspension of redemption code services.
Order Cancellation and Resumption Times
- 08:00 AM - 08:15 AM: Manual order cancellation will be available. You can cancel your open orders during this time.
- 08:15 AM: Trading functions will resume.
We apologize for any inconvenience this may cause. Thank you for your understanding.