Dear Member,
BitoPro services will remain unaffected during the National Day. However, in accordance with the banking hours, please note that the final withdrawal day for NTD will be by 13:00 on 2024/10/09. Any NTD withdrawal requests made during the holiday period will be processed and credited on the next business day.
Customer service phone support will be temporarily unavailable during the holiday, but text-based customer service will still be provided from 10:30 to 19:00. If you need assistance during these hours, please contact us at support@bitopro.com or fill out our online form.
Thanks for your support!
BitoPro Team